Acceptance of Terms
We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website/ Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.
The calculators and other interactive tools that may be used on this web site from time to time are intended to be illustrative only. HeatTrans does not represent or warrant the accuracy, adequacy or completeness of any information provided by those calculators and interactive tools.
The information on this website has been provided by HeatTrans for informational purposes. HeatTrans does not warrant the accuracy or completeness of the materials on this website. HeatTrans does not accept any liability for any loss or damage directly or indirectly arising from any information contained on this website.
HeatTrans may at any time change the information available on this website, without notice, including discontinuing all or any aspects of this site. HeatTrans will not be liable for any loss or damage, which may arise directly or indirectly as a result of such changes.
No content on this website can or may change any contract for products or services that you may have with HeatTrans. When transmitting your personal information over this site, you should remember that the Internet is not a secure environment.
The Website may provide communication tools such as email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities (“the Services”) designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.
We are concerned about the safety and privacy of our users, particularly children. Parents who wish to allow their children access to and use of the Website/Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services, including email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is therefore your responsibility to determine which Services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services.
User Account, Password & Security
If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities that take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. In no event will HeatTrans be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder.
We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services.
Third Party Websites
The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that HeatTrans is not responsible for the content or availability of any such sites.
Intellectual Property Rights
The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
HeatTrans does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.
Use of the Website/Services is at your own risk. The Website/Services are provided on an “as is” and “as available” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, HeatTrans will not be liable for any direct, indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website/Services.
You agree to indemnify and hold HeatTrans harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against HeatTrans by any third party arising out of your use of the Services and/ or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by HeatTrans in consequence of your breach of these Terms and Conditions.
Materials on this website may contain inaccuracies and typographical errors. HeatTrans does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. HeatTrans reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. HeatTrans may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
The use of this website and these Terms and Conditions are to be governed by the laws of New Zealand, and any disputes arising out of the same shall be resolved by the exclusive jurisdiction of the Courts of New Zealand.
Notification of Changes
All the terms and conditions are subject to change without notice.
Questions or Comments
Five Year Warranty
HeatTrans warrants to the purchaser that this product is free from defects in the material and workmanship for a period of five years from the date of the original retail purchase. This warranty is only valid if proof of purchase in the form of a bill of sale, invoice or purchase receipt is presented at the time of request of service and if the attached warranty card is completed and returned to HeatTrans.
The customer shall ensure that the goods are fit and suitable for the purpose for which they are required and the company is under no liability if they are not.
The Warranty is in addition to all other conditions, warranties, guarantees, rights and remedies which may be applied by relevant legislation in New Zealand.
This warranty will not be applicable if the product has not been operated and maintained in accordance with the manufacturer’s instructions and recommendations contained in the operating & installation instructions provided with the product, or if the product has been used in a manner other than for which it was originally designed, or if the damage, malfunction or failure has resulted from incorrect voltages, alterations, accident, misuse, neglect, abuse, faulty or improper installation or main supply problems.
A condition of the 5 year warranty is the use of genuine HeatTrans parts. The warranty on the entire system is void if non-genuine HeatTrans parts (including but not limited to; controller, duct, fan(s) and grilles) are used as this may affect performance. Simx Ltd takes no responsibility if non-genuine parts are supplied or installed by a third party.
We recommend that you keep all the original packaging as it provides the best protection should you have to store or transport this unit in the future.
Our Goods come with guarantees that cannot be excluded under the Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.